Customer Service

Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application.

A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. Events, current members, mission, programs, press, articles and membership details.

Canadian association for call centre managers, supervisors, and other operational staff. Meets monthly in Toronto and Mississauga.

CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.

CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.

An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company.

An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company.

Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.

CSIA is a professional, membership-based body dedicated to improving the standards of customer service both at an individual level and at a corporate level across Australian industry. It is also involved in the development of internationally accredited service and business management standards.

Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year.